Privacy Policy

Privacy Policy

Introduction

Welcome to https://petallergyreliefwithairpurifiers.scoopsurge.com (hereinafter referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://petallergyreliefwithairpurifiers.scoopsurge.com.
  2. All associated mobile applications and software.
  3. Services and products offered through these platforms.
  4. Interactions with our team via emails, calls, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we handle your data in the following scenarios:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for service delivery and improvement.
  2. Website Visits: Visiting our websites linked to this policy implies consent to data collection practices described herein.
  3. Communication with Us: We may communicate with you via newsletters, emails, phone calls, or text messages (SMS), and these interactions are also governed by this Policy.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services:

  1. Account Information: Details required to set up and maintain your account with us, including usernames, passwords, and contact preferences.
  2. Payment Information: Data needed for processing transactions, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: We may collect financial data for analytics and to comply with legal requirements.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can help us provide personalized experiences.
  6. Location Data: Information about your physical location when you interact with our location-based services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Data from social media platforms when you choose to log in or share content from our site.
  9. Product Information: Details about products you browse or purchase, including product preferences and usage patterns.

We obtain this data through direct user input, automated systems (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We use cookies to enhance your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for website functionality, allowing core features like login sessions and page navigation.
  2. Preference Cookies: We use these to remember your preferences, such as language settings or display choices.
  3. Analytics Cookies: They help us analyze traffic and understand user behavior on our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes:

  1. Legal Obligations: We may need to keep certain data for compliance with laws, regulations, or legal processes.
  2. Business Purposes: Data is retained for improving our services, conducting analytics, and providing personalized experiences.
  3. Data Anonymization: Once the retention period ends, we securely delete or anonymize your personal data, ensuring it cannot be linked to you as an individual.

Security Measures

We implement robust security measures to protect your information:

  1. Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  2. Secure Third-Party Services: Our partners adhere to strict privacy standards, ensuring the security of shared data.
  3. Regular Audits: We conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to request its rectification.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  4. Restriction: You may limit our use of your personal information under specific conditions.
  5. Data Portability: We can provide your data in a structured format suitable for transfer to another controller.
  6. Object and Complaint: You have the right to object to processing activities and file complaints with relevant authorities.
  7. Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights.

To exercise any of these rights, please contact our Privacy Team using the details provided in the “Contact Information” section below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post a notification on our website if there are significant changes, and we encourage you to review this page regularly.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

We value your trust in our company and are dedicated to maintaining the security and confidentiality of your personal information.